Shipping Policy

We want to make sure your order gets to you as quickly and smoothly as possible! Here’s what you need to know about our shipping process at Techorion (ZoinTech Solutions Private Limited).

1. Processing Time

• We process orders within 1–3 business days.
• If you order on a weekend or holiday, we’ll start processing it on the next business day.

2. Shipping Options & Delivery Times

• Standard Shipping: Delivered within 7 to 15 working days.
• Delivery times may vary based on location, courier delays, or unexpected circumstances.

3. Shipping Costs

• Shipping charges are calculated at checkout based on your location and the selected shipping method.
• We may offer free shipping on orders over a certain value—please check our website for current offers.

4. International Shipping

• We offer international shipping to select countries.
• Customs duties, import taxes, and other fees are the responsibility of the customer.
• Delivery times may vary based on customs clearance in your country.

5. Tracking Your Order

• Once your order ships, you’ll receive an email with a tracking number.
• You can use this tracking number to follow your package in real-time.

6. Double-Check Your Address

• Please ensure your shipping address is correct before completing your order.
• We are not responsible for packages sent to the wrong address due to customer input errors.

7. Delays or Lost Packages

• If your package is delayed, please contact our support team—we’ll investigate it promptly.
• In case of a lost package, we will work with the courier to resolve the issue and may offer a replacement or refund as appropriate.

8. Returns Due to Non-Delivery

• If a package is returned to us due to an incorrect address or refusal to accept delivery, reshipping fees may apply.

If you have any questions, feel free to reach out to our support team at support@techorion.in. We’re happy to help!